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Frequently Asked Questions

A: We are a high-complexity molecular genetics laboratory and a product/reagent manufacturer focused on providing advanced molecular-based infectious disease testing and antibiotic stewardship solutions. We have assisted in solving multiple pandemics, including Zika Virus, Avian Influenza (Bird Flu), and SARS-CoV-2.

A: Our laboratories are CLIA and COLA accredited. Our testing services are also subject to ISO certifications, which include ISO 17025:2017 and ISO 13485:2016 accreditations.

A: Our goal is to provide rapid and accurate diagnosis. For many of our molecular diagnostic panels, the turnaround time is 24 hours after receipt by the laboratory. Our saliva-based PCR monkeypox test specifically has a 48-hour turnaround time.

A: We offer a wide selection of Pathogen Panels, including:

  • Respi (Respiratory)
  • Gastro (Gastrointestinal)
  • UTI (Urinary Tract Infection)
  • Wound
  • Men's Health
  • Women's Health
  • Tick-Bourne and CNS (Central Nervous System)

A: Yes. Our molecular diagnostics identify the pathogen and detect potential antibiotic resistance genes. This early identification helps providers select the most effective therapy and aids in Antibiotic Stewardship.

A: Download instantly from your account dashboard or request via email.

A: Yes, manufactured in U.S. facilities adhering to cGMP protocols for research-grade standards.

A:
  • Personal Data: Name, email, phone, if needed.
  • Usage Data: Site interactions, order history, and IP address for analytics and support.
  • A: Data is stored on secure U.S. servers with encryption and access controls. You have the right to access, update, or delete your information—request via support@dnahealthcaresolutions.com. Cookies are used for site functionality; manage preferences in your browser.

    A: Products are for research only—we disclaim warranties for fitness or non-infringement.

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    Contact Details

    DNA Healthcare Solutions
    1441 Canal Street
    New Orleans, LA 70112

    Office: 318-693-1838
    Fax: 318-987-8380

    Email: info@dnahealthcaresolutions.com 

    Certificate Registration Number: MS10090877Y/GP/1
    ISO 17025:2017 13485:2016
    © Copyright 2025 - DNA Healthcare Solutions - All Rights Reserved.